Sussex retailer is awarded quality mark in installation excellence

A kitchen retailer, with two showrooms in Lancing and Hove, is the first in Sussex to be awarded a quality mark signifying excellence in kitchen installation.

The Kitchen Store, a privately owned kitchen retailer which offers a complete service from design through to installation, has been certified to meet the quality targets set by FIRA Gold Installation Certification for Independent Retailers.

The Certification is awarded by FIRA International, experts in the furniture industry for over 65 years. Already held by many major retailers, FIRA responded to requests from the industry by launching the FIRA Gold Installation Certification for Independent Retailers to recognise the quality and achievements by the specialist sector of the kitchen, bedroom and bathroom industry.

To receive the FIRA Gold Installation Certification the company must to go through a rigorous annual audit, ensuring that all staff are working to the highest standards and to agreed industry practices.

Phil Reynolds, Chief Operating Officer for FIRA International, said:

“We are really pleased to award The Kitchen Store with the FIRA Gold Installation Certification. This is a fantastic way of reassuring their customers by showing their commitment to delivering a first-class, professional installation service. Their customers can also be assured that they will enjoy a good level of customer service and that their installation will be handled in a professional manner.”

FIRA Gold is the only quality mark recognised by the furniture industry and audited by an independent third party.

Alan Margetts, Managing Director of The Kitchen Store said:

“FIRA Gold is the recognised quality mark for kitchen installation services and shows that The Kitchen Store is committed to providing an excellent service from start to finish.”