Residents of Knightstone Housing will be able to enjoy new kitchens and bathrooms thanks to a £5million refurbishment plan to upgrade properties over the next five years.
Mi-space has won the contract to refurbish and upgrade approximately 6000 homes for Knightstone Housing in the Taunton area of Somerset over the next five years.
Mi-space, a division of the Midas Group – one of the largest independent construction companies in the South West – was awarded the major contract after the housing association was impressed with the group’s focus on customer service and its culture of supporting the communities it works within, hiring locally wherever possible, and ensuring minimal disruption to residents whilst a project is happening.
Mi-space will now undertake a widespread series of upgrades to the association’s properties, primarily in the Taunton area, which will include: replacing kitchens and bathrooms, and improving electrical heating systems. The work will be carried out whilst residents are living in the properties.
Mark Beard, Director of Customer and Community Operations at Knightstone, said:
“Maintaining our homes and ensuring they’re safe are some of the most important services we provide to our residents. We needed to be sure that the contractor we appointed showed the same level of commitment to customer service as we do and we feel confident that Midas will do that.”
Rob Benson, divisional director at Mi-space, said:
“We have a culture of ensuring exemplary customer satisfaction on all our projects. The fact that much of the work will need to be done while residents are still in their properties shows a great level of trust in our work and the way we conduct ourselves. This contract will also benefit local sub-contractors across Somerset as we will continue to hire within the region, providing jobs and boosting the local economy.”
The contract has a value of £1million a year over 10 years, with a five year break clause. The renovations will take place whilst the housing association’s tenants remain in their homes, as has happened in Plymouth where Mi-space is managing a similar project for Plymouth Community Homes.