In a move to provide a more efficient local service for residents, leading social housing provider Stonewater has transferred the day-to-day management of its 45 properties at High Houses in Station Road, Heacham, to Broadland Housing Association in King’s Lynn.
High Houses is a mixed development of rental, leasehold and freehold homes, ranging from one- and two-bedroom apartments to three-bedroom houses.
Nick Harris, Stonewater’s Chief Executive, explains:
“We are committed to providing responsive, efficient and cost-effective services to our customers. With the High Houses development being almost 100 miles away from our closest office in Leicester, we believe the transfer is the right thing to do. Broadland Housing Association shares our commitment to customer care and is best placed to provide a local, first-rate housing service which reflects customer needs.”
With the transfer now in effect, Broadland Housing Association will provide High Houses’ residents with high quality and customer-focused housing management, estate services and repairs. Stonewater will retain ownership of the scheme.
Michael Newey, Chief Executive of Broadland Housing Association, says:
“This new arrangement is an ideal fit for us. We already manage Stonewater’s Norwich properties, so it builds on our existing successful partnership. With several of our own housing schemes in the King’s Lynn area, our local maintenance and neighbour teams will be delivering the same timely service and high standards to Stonewater’s Heacham residents.”